1. Parties and Subject
1.1 This Preliminary Information concerns informing the Consumer, under the provisions of Law No. 6502 on Consumer Protection and the Distance Sales Regulation, regarding the Distance Selling Agreement [EM1] made with TRAI Consulting Inc. (“TRAI“). Additionally, the matters that must be included as per the Regulation are also contained in this Preliminary Information.
1.2. The information contained in the Preliminary Information forms an integral part of the Agreement and cannot be altered unless expressly agreed otherwise by the Parties.
2. Definitions
2.1 In the application and interpretation of this Preliminary Information, the terms below shall have the meanings opposite them:
Ticket: A digital code used for control purposes, sent to Consumers via SMS, email attachment (PDF), printed paper, and other expandable methods by the Platform.
Ticket Fee: The gross amount determined for the event, including taxes.
Event: Turkey Artificial Intelligence Summit.
Law: Law No. 6502 on Consumer Protection.
Personal Data: Personal information provided by Consumers during ticket purchasing and membership transactions on the Event’s website.
Preliminary Information: The document prepared to inform the Consumer about the minimum requirements specified in the Regulation before an agreement is formed or an offer is accepted by the Consumer.
Agreement: The Distance Selling Agreement made between TRAI and the Consumer.
Parties: TRAI and the Consumer.
Consumer: Real and legal persons who willingly purchase tickets for personal use without any commercial purpose for the event subject to this Agreement.
Regulation: The Distance Contracts Regulation.
3. TRAI Contact Information
3.1 Information owned by TRAI that can be used for any notifications, requests, and complaints within the scope of the Agreement are as follows:
Company Title: TRAI Danışmanlık Hizmetleri A.Ş. (TRAI)
Company Address: Asmalımescit Mahallesi İstiklal Caddesi Koçtuğhan Apt. No: 178 Kat: 5 Beyoğlu/İstanbul
Company MERSIS Number: 0859 1270 6310 0001
Company Tax Identification Number: 859 127 0631
Company Phone: (0212) 245 01 97
Company Complaint/Suggestion Channels: [email protected]
4. Service Information
4.1 The subject of the Agreement is the sale of tickets sent to Consumers via SMS, email attachment (PDF), printed paper, and other expandable methods for participating in the event named the Turkey Artificial Intelligence Summit.
4.2 The Consumer will be able to review in detail the total price of the service they plan to purchase, including all taxes, service fee, delivery costs if any, and other additional costs, as well as all information about the event (event name, location, date), conditions of participation if any, ticket delivery methods, on the event ticket purchase page.
5. General Provisions
5.1 By performing the ticket purchase transactions, the Consumer agrees that they have read and understood the Terms of Use, the provisions of the Agreement, Cookie Policy, and the Privacy Notice[EM2] located on the website.
5.2 It is recommended that the Consumer contact TRAI via the contact numbers mentioned above before making any ticket purchase and before order confirmation if they have any requests or complaints contrary to the provisions of the Agreement.
5.3 The Consumer acknowledges and agrees that they have been informed in writing in detail under the legislation with this Preliminary Information Document before the order confirmation and the formation of the Agreement, and that the preliminary information consent has been obtained before the order, and that this consent forms an integral part of the Agreement.
6.Right of Withdrawal – Ticket Refund Guarantee Policy
6.1 According to Article 15(g) of the Distance Contracts Regulation, there is no right of withdrawal for tickets for events that need to be held on a specific date or period. In the following cases, Participants who have purchased tickets may have the right to a refund under the exceptional right of withdrawal granted by TRAI:
· Change of event date,
· Change of event location,
· Cancellation of the event by TRAI.
6.2 To exercise the right of withdrawal, it is mandatory for the Purchaser to notify the Seller by email at [email protected] or by a wet-signed petition to the domicile address within 7 days.
6.3 The service fee will be refunded to the Buyer within 14 days following the receipt of the withdrawal notification.
6.4 No refunds will be made for cancellations made less than 14 days before the event date.
6.5 The Consumer shall exercise the exceptional right of withdrawal specified in this article within the period and procedures stated, otherwise, they will not have a right of withdrawal.
6.6 TRAI reserves the right to modify the Refund Guarantee Policy at any time. There is no obligation to notify the Buyers about this matter.
7. Protection of Personal Data and Intellectual Property Rights
7.1 Personal data shared by the Buyer under this agreement will be processed and protected in accordance with Law No. 6698 on the Protection of Personal Data.
7.2 The Buyer will be able to access detailed information regarding the processing of their personal data through the Personal Data Protection Clarification Text for Events.
7.3 The Buyer acknowledges, declares, and undertakes that the personal data provided under the Agreement are accurate, complete, and up to date.
7.4 All property rights, including material and intellectual property rights, commercial information, and know-how through the Event and Site owned by TRAI, are reserved.
8. Dispute Resolution
The Turkish Law will apply in the interpretation, implementation, and management of legal relationships arising within the provisions of this agreement. İstanbul Çağlayan Courts and Enforcement Offices will have jurisdiction over any disputes arising or may arise from this agreement.